Privacy Policy

Introduction

Welcome to Fleet. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application (the "App") and services (collectively, the "Services"). Please read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you register for an account, we collect your name, email address, phone number, and password.
• Profile Information: You may choose to provide additional information such as a profile picture, vehicle details, and driver's license information.
• Payment Information: We collect payment information, including your credit card details or other payment method information, to process transactions.
• Communications: When you contact us or participate in surveys, we collect the content of those communications.

1.2 Information We Collect Automatically

• Location Data: We collect precise location data from your mobile device when you use our Services.
• Usage Data: We collect information about how you interact with our Services, such as ride details, preferences, and app usage patterns.
• Device Information: We collect information about the device you use to access our Services, including IP address, browser type, operating system, and mobile device identifiers.

1.3 Information from Third Parties

• Background Checks: We may receive information from third-party background check services if you sign up as a driver.
• Social Media: If you connect your account with social media accounts, we collect information from those platforms as permitted by their privacy policies.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

• To verify your identity and maintain your account.
• To process payments and facilitate transactions.
• To provide customer support and respond to inquiries.
• To personalize your experience and improve our Services.

2.2 For Safety and Security

• To conduct background checks on drivers.
• To monitor and analyze usage and activities to ensure the safety of our users.
• To prevent fraud, abuse, and other harmful activities.

2.3 For Communication

• To send you transactional, promotional, and informational communications.
• To notify you of changes to our Services, terms, or policies.

3. Sharing Your Information

3.1 With Service Providers

We share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

3.2 With Other Users

If you are a rider, we share your location and ride details with the driver. If you are a driver, we share your profile and vehicle information with riders.

3.3 With Affiliates

We may share your information with our affiliates for business purposes.

3.4 For Legal Reasons

We may disclose your information if required by law, legal process, or government request.

4. Your Rights and Choices

4.1 Access and Update

You have the right to access and update your personal information through your account settings.

4.2 Data Deletion

You can request the deletion of your account and personal data by contacting us.

4.3 Opt-Out

You can opt out of receiving promotional communications by following the instructions in those messages. You can also update your communication preferences in your account settings.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@fleet.com